Welcome to Watermill Counselling

A human and authentic space to explore your thoughts, feelings or challenges

How I can help you

Firstly, welcome to my website, where I hope you will find everything you are looking for, and get a sense of how I can support you.

My name is Lisa Hancock, a therapeutic counsellor based in Horsham, West Sussex. My practice offers a human and authentic space, met with an approach centred around compassion and non-judgement, providing you with the opportunity to safely reflect on anything you are experiencing in your life.

Finding a genuine connection with your counsellor is really important, and can play a key role in the overall success of the counselling process. You will often quickly sense whether a therapist is right for you, so by listening to your gut feeling, it will often lead you to the right place.

Whether you are experiencing Low Mood, Stress, Anxiety, Relationship issues, low self-esteem, low self-confidence, or at a cross roads and unsure where to turn, counselling can help. Through my work at a local hospice, I am also experienced in supporting people through the challenges of Grief and Bereavement, whether this is anticipatory or following the loss of a loved one.

I work within a dedicated Counselling, Wellbeing and Therapy Practice in Horsham, West Sussex. I also work online and via the telephone, offering accessibility, choice and convenience.

As a fully qualified Counsellor, I am a registered member of the British Association of Counselling and Psychotherapy (BACP), and an Accredited Member of The National Counselling & Psychotherapy Society (NCPS).

Offering a human connection is really important for me, providing an environment where you can feel safe to explore your inner self and gain a greater insight into the challenges you are facing.

Encouraging self-awareness and understanding, we will collaboratively explore your experiences, thoughts and emotions at your own pace.

"To regain a sense of belonging and enable you to reconnect to your surroundings and others, you must firstly feel connected to yourself".

On initial contact, I normally arrange an informal chat (online or telephone) which gives us an opportunity to meet each other and for you to ask any questions you may have. It's also an opportunity to see if you feel we might work well together.

Having a good connection and a sense of trust with your counsellor is important. You will know when it feels right.

I hope to bring clarity and comfort by sitting with you in your experiences.

I look forward to hearing from you.

"Courage starts with showing up and letting ourselves be seen."

Brené Brown

Speak in Confidence

Talking to those closest to us is often not an option, or may not be available to you, and sometimes, it can feel easier to seek the help from a counsellor who is impartial to your day to day life.

Confidentiality is paramount, and the counselling space allows you to bring your thoughts and feelings and express them in total confidence.

A problem shared

Grief, Bereavement, Pet loss, Relationship or Family issues, Anxiety, Retirement, Menopause, Fertility challenges, Low Mood, or perhaps at a cross roads needing a sense of clarity and direction – these challenges can appear anytime in our lives and can feel like a struggle to get on top of.

Counselling offers a space to reflect on what's weighing you down, and can help to make sense of the thoughts and feelings we can so easily get stuck in and consumed by.

How does it work?

Often we don't know how many sessions are required until we start the process, and this can vary from person to person. So often, people start with a few sessions, and we work on an open ended basis and review periodically to meet your specific needs.

After an initial exploratory chat, you are welcome to schedule in an initial session with me, or have the time to go away and think about your next steps and how you would like to proceed.

What can counselling help with?

People approach me to support them with a wide range of things, and sometimes, there isn't anything known or specific that has prompted the reach out. Sometimes you just need a space to open up and explore what's on your mind, and that's ok too!

Here are a few of the more common challenges that can be supported through counselling:

Grief, Loss, Bereavement

Anticipatory grief

Depression or Low Mood

Low Self Confidence

Low Self-esteem

Challenges at work

Family issues

Stress or Anxiety



Retirement - change in routine, loss of identity

At a crossroads, unsure where to turn

"Because true belonging only happens when we present our authentic, imperfect selves to the world, our sense of belonging can never be greater than our level of self-acceptance.”

Brené Brown

Fees & availability

Counselling is available on a short term, long term, or open ended basis to suit your specific circumstances or needs.

I offer a free 10-20-Minute initial exploratory chat where we discuss what has brought you to seek support, and can help you decide whether counselling is for you and whether I am the right person to help. This also provides an opportunity for you to ask questions and get a feel for the process.

Should you feel comfortable and wish to progress with counselling, fees are £50 for a 50 minute session.

Hopefully following our initial chat, you will feel comfortable and ready to take the next step.

Get in touch

Feel free to contact me if you have any questions or to arrange an initial chat.

All contact is strictly confidential.